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We will develop more guitar designs in 2024, hollow-carved design and more hardware options.
PANGO MUSIC, est.1988,make any guitar for you!
PANGO MUSIC, make any guitar for you


Shipping Policy

Shipping Information & Instructions

For USA & Canada market customers, by UPS/Fedex/ DHL, the shipping time to door is usually 10~15 days. very fast.

For some UPS tracking number, you can get the updates once the package arrived in America and Canada, i.e. no tracking info before your package arrived in your country.

By EMS, the shipping time is usually 20~25 days. You can track it anytime. As the festivals and holidays in December and January, the shipping is a little slow than before. but EMS is always working well, no worry about this. Any questions or needs, just tell us anytime, we will do our best to help you anytime. 

For Europe market customers, when you get to the payment page, we recommend you to choose the EMS as the carrier, the shipping time is usually about 20~25 days. There is no shipping delay for Europe market, but it may happen sometimes. For faster way, just choose UPS/Fedex/DHL, and pls also offer us your VAT number if you have one.

Our working time: 9:00 am~10:00 pm (Beijing time).During this time, we will reply you immediately. For the other time, our reply may be a little slow, hope for your understanding.

Any questions or needs, pls contact us by the email or "chat with us" in the homepage. We will do our best to help you!  

The only information and support email: