36-inch All Walnut Wood Acoustic Guitar (PAG-1603)

Dear Duane,

Thank you for your inquiry. Regarding the PAG-1603 acoustic guitar, all of them are shipped from China.

For customers outside the US, we ship via EMS with a fixed shipping fee of $25, and the delivery time is about 15–25 days.

For US customers, we adopt sea freight plus local UPS/FedEx delivery. The shipping fee is also $25, with an estimated delivery time of 25–30 days.

Once your package is dispatched, we will send the official tracking number and carrier information to your registered email in a timely manner. Our support team will also contact you via our official corporate email to provide continuous follow-up support.

Please rest assured that we offer full-process professional support and timely responses to all your inquiries. We take full responsibility for any product quality or shipping-related issues and will ensure every problem is properly resolved to your satisfaction.

Best regards,
Janice

Dear Roger Butler,
Thank you for your inquiry about our 36-inch All Walnut Wood Acoustic Guitar (Model PAG-1603). We’re glad to address your questions directly below.
First, regarding your question about OM sizing: this model is one of our best-selling acoustic guitars, and we currently have no production plans to release an OM body size version of this particular model.
Second, on the wood construction: this guitar features laminated walnut for the soundboard, back, and sides, not solid walnut. A full build with solid walnut top, back and sides would come with a significantly higher price point, and the raw materials are also very scarce and difficult to source consistently. For these reasons, we have no plans to produce a full solid walnut version of this model at this time.
Our dedicated support team will contact you via email shortly to provide any further assistance you may need.
Please rest assured that we offer full support throughout the process and will respond promptly to any inquiries. Should any issues arise related to product quality or shipping, we will take full responsibility and ensure they are resolved to your satisfaction.
If you have any other questions, please don’t hesitate to reach out to us at any time.
Best regards,
Alice

Dear Ponge,
Thank you for reaching out with your question about our 36-inch All Walnut Wood Acoustic Guitar (Model PAG-1603).
To answer your question directly: yes, this fully finished professional acoustic guitar is equipped with fully functional, intact tuning knobs. All product details match the photos on our official site www.guitarkit.shop exactly. We specialize exclusively in professional-grade musical instruments, and do not manufacture toy-level products.
Our dedicated support team will contact you via email shortly to provide any further assistance you may need.
Please rest assured that we offer full support throughout the process and will respond promptly to any inquiries. Should any issues arise related to product quality or shipping, we will take full responsibility and ensure they are resolved to your satisfaction.
If you have any other questions, please feel free to contact us anytime.
Best regards,
Alice

Dear Steve,

Thank you for your interest in our 36-inch All Walnut Wood Acoustic Guitar (model PAG-1603).

In response to your question about shipping:
This guitar model is currently available exclusively from our warehouse in China. All orders will be shipped directly from there.

Once you place your order, the standard processing time is 2–4 business days. After the guitar is dispatched, we will send the tracking number and carrier details directly to the email address provided with your order.

Please rest assured that we offer full support throughout the process and will respond promptly to any inquiries. Should any issues arise related to product quality or shipping, we will take full responsibility and ensure they are resolved to your satisfaction.

If you have any further questions, please feel free to contact us.

Best regards,
Alice